Privacy Policy & GDPR Statement

Last updated: June 2026

In plain terms: We collect only what we need to respond to your enquiry and deliver our services. We don’t sell your data, don’t share it with third parties for marketing, and we hold it only for as long as necessary.

Who we are

This privacy policy applies to Education With Lauren (also referred to as “EWL”), a specialist education service operated by Lauren Robson, based in Kent.

Data Controller: Lauren Robson, Education With Lauren
Email: info@withlauren.uk
Website: withlauren.uk

What data we collect and why

Contact and enquiry forms

When you submit an enquiry through this website, we collect the information you provide, which may include:

Your name and contact details (email address, phone number)
Your child’s name, year group and current school
Information about your child’s educational needs, concerns or diagnosis
Your message and any additional context you choose to share
How you heard about Education With Lauren

Legal basis: Legitimate interest (responding to your enquiry) and, where we go on to provide services, the performance of a contract.

Service delivery

If you engage Education With Lauren for assessment or teaching services, we will hold additional information necessary to deliver those services — including assessment data, report content and correspondence. This data is treated with the highest level of care given its sensitive nature.

Legal basis: Performance of a contract; where special category data (health or educational needs) is involved, explicit consent or substantial public interest (provision of education).

Website analytics

This website uses Google Analytics (GA4) to understand how visitors use the site. This collects anonymised data about page visits, time on site and traffic sources. No analytics cookies are set unless you explicitly accept them via the cookie consent banner.

Legal basis: Consent.

How we use your data

To respond to your enquiry and provide the service you have requested
To prepare and deliver assessment reports and teaching sessions
To communicate with you about your child’s progress and next steps
To comply with our safeguarding obligations
To improve this website (analytics, with your consent only)

We do not use your data for automated decision-making or profiling, and we do not use it for any marketing purpose without your explicit consent.

Who we share data with

We share data only where necessary to deliver our services or comply with legal obligations:

Schools and SENCOs — only where you have requested that we share an intervention map or report directly
Specialist referral providers — only where you have asked us to make a referral on your behalf
Web3Forms — our enquiry form processor, which routes submitted forms to our inbox. Your form data passes through their servers. View their privacy policy at web3forms.com/privacy
Google Analytics — anonymised site usage data only, and only with your consent
Netlify — our website host. View their privacy policy at netlify.com/privacy

We do not sell your data. We do not share it with advertisers or marketing companies.

Data relating to children

Education With Lauren works with children and holds sensitive data about their educational and developmental needs. This data is treated as special category data under UK GDPR. It is:

Stored securely and accessed only by Lauren Robson
Shared only with the parents or carers who engaged our services, or with third parties with explicit parental consent
Never used for any purpose other than the educational service being delivered

Education With Lauren holds an Advanced Designated Safeguarding Lead certification (KCC Ref: 331533) and operates in accordance with our Safeguarding Policy.

How long we keep your data

Enquiries that do not proceed to a service: up to 12 months, then securely deleted
Client records (assessments, reports, correspondence): up to 7 years from the end of service delivery, in line with standard educational practice and potential legal requirements
Analytics data: as per Google Analytics data retention settings (default 14 months)

Your rights under UK GDPR

You have the right to:

Access the personal data we hold about you or your child
Rectification — ask us to correct inaccurate data
Erasure — ask us to delete your data (subject to our legal obligations)
Restriction — ask us to limit how we process your data
Data portability — receive your data in a portable format
Object to processing based on legitimate interest
Withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at info@withlauren.uk. We will respond within 30 days.

Cookies

This website uses a single category of cookies: analytics cookies (Google Analytics / GA4). These are only set if you click “Accept Cookies” on the cookie banner when you first visit the site.

If you decline, no cookies are set and no analytics data is collected. You can change your preference at any time using the “Manage Cookies” link in the footer.

Data security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss or disclosure. All data is stored within the UK or EEA. Our website is served over HTTPS (TLS encryption) at all times.

Complaints

If you are unhappy with how we have handled your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

ico.org.uk/make-a-complaint
Phone: 0303 123 1113

We would always prefer to resolve any concern directly first — please contact us at info@withlauren.uk before escalating to the ICO.

Changes to this policy

We may update this policy from time to time. The “Last updated” date at the top of this page will always reflect the most recent version. We will not make material changes without reasonable notice.